Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about!

Roger’s Change House Model:

About Roger Harrop BSc (Hons), C.Eng., FIMechE., FCIM., FInstIB., FPSA

Roger is an Author, Professional Speaker, Business Advisor, Non-Executive Director, Mentor and Consultant focused on improved sustained Profitable Growth.

He has extensive experience across a broad spectrum of businesses – from small start-ups to large multinational corporations; from high tech manufactured products through basic commodities, to people based services businesses.

Roger spent seven years as Group Chief Executive of a fully quoted, high tech Industrial Instrumentation Group with 12 operations over three continents. The company was listed in the UK Government’s ‘Competitiveness’ White Paper and gained a reference in the US Forbes magazine as one of the top 100 ’small’ overseas companies and has been used as a benchmark case study by two business schools on Culture Change and Business Re-Engineering. He has run businesses for major multi-national companies and has been a tutor with one of the leading Leadership and Teambuilding programmes for over 20 years.

Roger is President Elect and Fellow of The Professional Speakers Association, a former Vice-President of The Institution of Mechanical Engineers, and a Liveryman with The Worshipful Company of Marketors.

He is an accredited SME business advisor, a trained Assessor and Coach, and is on the Chairman panel with a number of Private Equity Houses.

Roger is an International keynote, business workshop and event Speaker and is a Speaker of the Year with The Academy for Chief Executives .

He is regularly a keynotespeaker at International Conferences and runs business seminars and workshops for international corporates, business leaders groups, associations and others.