Dr Max Hitchins, the Hospitality Doctor tells us what are the 5 key things hoteliers need to focus on…recession or not…that will make them stand out from the crowd and help them outperform competition.

About Max: One of the WORLD’S top speakers

• Max is recognised by peers and clients alike as one of the world’s top marketers and speakers. Speaking Industry legend Dottie Walters includes Max in the top ten best marketers in the world.
• Max was elected to the position of the Australian President of National Speakers Association of Australia 1995/96
• Max was selected by NSA America for the International Ambassador’s Award 1997 (It had only been awarded three times in the twenty five year history of the organisation)
• Max was selected in in 1998 to receive NSAA’s Nevin Award. This is the highest accolade awarded by the National Speakers Association of Australia.
• After a world wide poll of Speakers Bureaus conducted by Dottie Walter’s Sharing Ideas International Speaking Magazine Max was selected as the World’s Consummate Speaker of the Year for 1999 (The only other non-American to receive this award is Dame Margaret Thatcher, the former U.K. Prime Minister)
• Max was elected to the position of World President/Chair – World Federation of Professional Speakers 2000/2001