We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels.  5 Hot Tips for a Successful Hotel CRM Program: Olaf also tells us more about his project CRM 7-18, which is currently under development and aims to provide structure and meaning t...

We talk to Richard Rosebery about the three most significant Hotel Marketing trends affecting the industry today.   Richard also offers these 10 Hot Tips for Hoteliers and Marketing Professionals: Ensure a great website Build a great m-web site now Use a fragmented market approach Combine online and offline media within integrated campaigns Target consumer generated media Personalise your mar...

We’re very proud to announce that YoungHotelier.com has been featured on Khaleej Time’s WEEKEND Magazine as a cover feature story! The story was released in the Friday 26th September, 2008 issue and can be downloaded in PDF format here (2MB): YoungHotelier.com Cover Story Here is the text content of the story, re-produced from it’s original source on Khaleej Time’s web...

Celebrity Guests! Flashing cameras! Alert Hotel Security, the paparazzi are blocking the main hotel lobby entrance!? In the hospitality industry many of us have crossed paths with the stars that we often read about in glossy magazines. While we don’t like to admit it openly we love to tell others about it! These celebrity encounters tend to go one of two ways; a thrilling and exhilarating experi...

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...