Hotel openings are like planting a seed and watching it grow
This story begins when I moved to Melbourne to work for the Radisson Flagstaff Gardens Hotel, a four and half star Hotel locate adjacent to the Queen Victoria Markets. I was working for a General Manager I had worked for previously in Adelaide. Not long into the contract the GM told me of an opportunity of an opening at the Radisson Resort Denarau in Fiji a five star hotel located on Denarau Island near Nadi as the Executive Chef. I learnt something... Read More
5 Hallmarks of a Great Hotel emarketer and 5 Tips on how to retain one!
When the going gets tough, Hotel eMarketers play harder: As the world gets harder, better, faster, stronger in many respects, so do the ripple effects of world events. The recent attacks in Mumbai are a prime example – hotels the world over are now scrambling to take a re-look at their security measures. In terms of broader trends, the worrying shifts in climate pales in comparison to the economic downturn now upon us. Experts claim that this... Read More
Video – The Top 10 things that define successful Entrepreneurs
Roger Harrop provides 10 key insights into what sets really successful entrepreneurs apart from the “also ran”. Some of these tips are really elementary and may seem obvious ingredients for succes… but it’s amazing how easily they are overlooked. As Roger would put it.. it’s important to step back and look at the big picture… take a view from the helicopter! Read More Read More
Video – 5 Tips for Hoteliers in the recession from The Hospitality Doctor
Dr Max Hitchins, the Hospitality Doctor tells us what are the 5 key things hoteliers need to focus on…recession or not…that will make them stand out from the crowd and help them outperform competition. Read More Read More
Video – The 5 Key Habits of highly successful hoteliers
Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers. Read More Read More
Video Verse – Some inspiration for Hoteliers – Is anybody happier because you passed his way?
Max Hitchins, the Hospitality Doctor, shares his favourite verse with us…a little inspiration for each of us. Read More Read More
Video – How can Hoteliers survive and thrive in the recession
Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Read More Read More
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