Video – 5 Hot Tips for successful Hotel CRM – Hospitality CRM Guide
We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels. 5 Hot Tips for a Successful Hotel CRM Program: Read More Read More
How to choose the best hotel management school
Are you planning to study hotel management…or perhaps hospitality, tourism, business or a mix of one or more of these fields? With the myriad of choices out there, it is very easy to get lost or sidetracked into choosing the wrong institution. After all, education is big business these days…and hotel school marketers will go to great lengths to paint a rosy picture of their school and facilities. When running a search on the internet for... Read More
Top 10 Tips for relocating to Dubai for a Hotel Job
We catch up with Craig Cochran, who is the Director of Human Resources for Moevenpick Hotels & Resorts, Middle East and Asia and obtain 10 valuable tips every hotelier must consider when moving to Dubai for a hotel industry job. The tips are quite simple yet often overlooked by budding hoteliers. Seasoned professionals will also find the run-through a good refresher on the checklist to go through before that big move! Watch the short version: ... Read More
Video Interview with Craig Cochran, Hotel Director of HR for Middle East and Asia
YoungHotelier.com pops over to the Corporate office of Moevenpick Hotels & Resorts to touch base with Craig Cochran, who is the Director of Human Resources for Middle East and Asia. We quiz Craig about the milestones on his journey so far, what he thinks about the recruitement & retention crisis in the hospitality industry and gather a few pearls of wisdom from his long and distinguished career in Hospitality HR. Read More
Exclusive interview with Brad Nelson, Culinary VP and Corporate Chef for Marriott Hotels and Resorts
We recently had the pleasure and honor of catching up (over the wires for now…as we wait for his travels to bring him to Dubai) with Brad Nelson, Marriott’s Culinary VP and Corporate Chef. Brad has just joined the hospitality blogging community in Bill Marriott’s footsteps with a food blog titled “Marriott in the Kitchen”. Besides Brad’s Q&A on the blog, we also wanted to find out more about the dynamic individual... Read More
General Manager’s Top 12 Tips and key Marriott Management guideposts for successful GM’s!
The top 12 Tips from a Hotel GM: Recently commended in the February Edition of Concierge Magazine as the “Quintessential Hospitality Professional- articulate, impeccably dressed and efficient”, Francisco Giles lives true and is deserving of every word and possibly more! Young Hotelier was honoured to get the opportunity to meet with Francisco and learn the top 12 Tips when operating in a General Manager’s Role, or what could perhaps be the secret... Read More
Video Interview with Hotel General Manager, Francisco Giles
We catch up with Mr.Francisco Giles, the hotel General Manager at the Renaissance Dubai Hotel, which is part of the Marriott family of hotels. Franciso is also the winner of “Hotel GM of the Year 2007″ award at the Hotelier Middle East Awards. Francisco tells us about his career path, his beliefs and shares some valuable insights into the role of great General Manager. “God gave you two ears and one mouth which means that you have to... Read More
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