Habits of a Highly Successful Hotel Brand Trainer
What are some of the key habits of a highly successful hotel brand trainer? João Marcelo Rocco, who is the Director, Service Culture for Starwood Hotels & Resorts in Europe, Africa & the Middle East tells us what he thinks is key: Read More
Video Interview with Matt Griffis, Hotel Front Office Manager
YoungHotelier.com interviews Matthew (Matt) Griffis, who is the Front Office Manager at the new Westin Dubai Mina Seyahi Beach Resort & Marina in Dubai. Matt gives a valuable insight into the world of hospitality through the eyes of a Front Office professional, what it took to get here and what competencies would be most valuable in someone looking to fill the shoes of a front of the house role. The video is split into 3 parts, the first part... Read More
Video Interview with Shaun Parsons, Hotel Executive Assistant Manager in charge of Food and Beverage
We interview Shaun Parsons, the Executive Assistant Manager (EAM) incharge of Food & Beverage operations at the Mina Seyahi Complex (Le Meridien & Westin) in Dubai. Part 1 is viewable above…the video continues in Part 2 below. Interview Highlights: 1st Video: Have you ever heard a friend’s tale as to how their casual part time job turned into their career choice or calling? Starting at an early age as a kitchen apprentice chef, Shaun... Read More
Video Interview with Dubai Hotel Complex General Manager, Michael Scully
Michael has always enjoyed the informality and naturalness of working at the Mina Seyahi and believes its greatest success is derived from one thing……the ‘Mina Effect’! A relaxed and enjoyable approach to life where one never compromises on the quality of service to its people! Michael hosts a wealth of industry knowledge starting in the jungles of Africa in Sun City where he believes he learned how to create excitement and fun places of... Read More
Video Interview with Dubai Hotel Director of Sales & Marketing, Stefan Friedl
When asked what it is that Mr. Stefan Friedl admires most about his hotel. ….. It was in fact the people who both work and stay at the Mina Seyahi!! Stefan’s experience boasts both national and international hotel brands but his closest memories to heart shall always remain with Sheraton as this was where he learned to walk in the industry. Read More Read More
Recent Comments