Video – How can Hoteliers survive and thrive in the recession
Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Read More Read More
Video – 5 Hot Tips for successful Hotel CRM – Hospitality CRM Guide
We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels. 5 Hot Tips for a Successful Hotel CRM Program: Read More Read More
Video – Whats Next in Hotel Marketing? 3 Key Marketing Trends for Hoteliers
We talk to Richard Rosebery about the three most significant Hotel Marketing trends affecting the industry today. Read More Read More
5 Tips in choosing the best Australian Hotel Management School or University
Dr.Perry Hobson shares his insights into the world of Hotel Management and Tourism studies down under and offers 5 key tips to Young Hoteliers looking for the best hotel school or university in Australia. Read More Read More
Building world class hotel brands – The importance of Service Culture
Brands play a big role in our decision making and identification process. But just what IS a brand? Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes and concrete symbols such as a name, logo, slogan, and design scheme that convey the essence of a company, product or service. The brand, and “branding” and brand... Read More
How to choose the best hotel management school
Are you planning to study hotel management…or perhaps hospitality, tourism, business or a mix of one or more of these fields? With the myriad of choices out there, it is very easy to get lost or sidetracked into choosing the wrong institution. After all, education is big business these days…and hotel school marketers will go to great lengths to paint a rosy picture of their school and facilities. When running a search on the internet for... Read More
Top 10 Tips for relocating to Dubai for a Hotel Job
We catch up with Craig Cochran, who is the Director of Human Resources for Moevenpick Hotels & Resorts, Middle East and Asia and obtain 10 valuable tips every hotelier must consider when moving to Dubai for a hotel industry job. The tips are quite simple yet often overlooked by budding hoteliers. Seasoned professionals will also find the run-through a good refresher on the checklist to go through before that big move! Watch the short version: ... Read More
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