Posted by JJ on November 24, 2008 · 3 Comments
Dr Max Hitchins, the Hospitality Doctor tells us what are the 5 key things hoteliers need to focus on…recession or not…that will make them stand out from the crowd and help them outperform competition.
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Filed under How to, Videos · Tagged with business ideas, business strategy, competition, hospitality, hospitality doctor, hotelier, hoteliers, hotels, interview, max hitchins, motels, recession, resorts, tips, top 5, tourism, travel, video, wisdom, younghotelier, younghotelier.com
Posted by JJ on November 23, 2008 · 2 Comments
Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers.
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Filed under Food and Beverage, Front Office, General Managers, Hotel Owners, Hotelier Interviews, Housekeeping, How to, Human Resources, Information Technology, Kitchen, Sales and Marketing, Students, Teachers, Trainees, Videos · Tagged with highly successfull, hospitality, hospitality doctor, hotelier, hoteliers, hotels, interview, max hitchins, motels, resorts, success, tips, top 5, tourism, travel, video, wisdom, younghotelier, younghotelier.com
Posted by JJ on November 22, 2008 · Leave a Comment
Max Hitchins, the Hospitality Doctor, shares his favourite verse with us…a little inspiration for each of us.
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Filed under Videos · Tagged with hospitality, hospitality doctor, hotels, inspiration, inspirational, inspiring, interview, max hitchins, motels, poem, resorts, tourism, travel, verse, video, wisdom, younghotelier, younghotelier.com
Posted by JJ on November 21, 2008 · 4 Comments
Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about!
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Filed under Food and Beverage, Front Office, General Managers, Hotel Owners, Housekeeping, How to, Human Resources, Kitchen, Sales and Marketing, Videos · Tagged with business guide, business ideas, business strategy, ceo, competition, expert, guide, hospitality, hotel management, hotelier, hoteliers, hotels, how to, motels, recession, resorts, tips, tourism, travel, wisdom, younghotelier, younghotelier.com
Posted by JJ on November 16, 2008 · 1 Comment
We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels.
5 Hot Tips for a Successful Hotel CRM Program:
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Filed under How to, Sales and Marketing, Teachers, Videos · Tagged with advice, brand management, branding, CRM, crm programme, crm programs, customer relationship management, customer service, guide, hospitality, hospitality crm, hotel crm, hotelier, hoteliers, hotels, interview, motels, netherlands, relationship managment, resorts, restaurants, top 5, tourism, travel, videos, wisdom, younghotelier, younghotelier.com
Posted by JJ on November 7, 2008 · 3 Comments
We talk to Richard Rosebery about the three most significant Hotel Marketing trends affecting the industry today.
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Filed under Hotelier Interviews, How to, Sales and Marketing, Videos · Tagged with advice, hospitality, hotel emarketing, hotel internet marketing, hotel marketing, hotel sales, hotels, Interviews, marketing, mobile web, motels, resorts, Sales and Marketing, top 10, top 5, tourism, travel, videos, younghotelier, younghotelier.com
Posted by JJ on August 24, 2008 · 5 Comments
We catch up with Craig Cochran, who is the Director of Human Resources for Moevenpick Hotels & Resorts, Middle East and Asia and obtain 10 valuable tips every hotelier must consider when moving to Dubai for a hotel industry job. The tips are quite simple yet often overlooked by budding hoteliers. Seasoned professionals will also find the run-through a good refresher on the checklist to go through before that big move!
Watch the short version:
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Filed under Hotelier Interviews, How to, Human Resources, Videos · Tagged with advice, dubai, employment, hospitality, hoteliers, hotels, HR, Human Resources, jobs, middle-east, movenpick, moving, moving to dubai, recruitment, relocating, relocating to dubai, resorts, tips, tourism, travel, uae, videos, wisdom, working in dubai
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