Video – How can Hoteliers survive and thrive in the recession

Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Read More  Read More

Video – 5 Hot Tips for successful Hotel CRM – Hospitality CRM Guide

We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels.  5 Hot Tips for a Successful Hotel CRM Program: Read More  Read More

Video – Whats Next in Hotel Marketing? 3 Key Marketing Trends for Hoteliers

We talk to Richard Rosebery about the three most significant Hotel Marketing trends affecting the industry today.   Read More  Read More

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YoungHotelier.com provides resources that help both budding and established hoteliers be the best they can be, from hotelier video interviews to hotel news, hospitality education, hotel school reviews and hotel management articles.