Magic Pots – Creating Happy Moments for Guests

M A G I C   P O T S Experienced by: Rona  Lyn M. Tupaz  I’m working as a waitress in Views Restaurant of F/B Department of Le Meridien Ala Aqah Beach Resort –Fujairah. The story goes like this, as a waitress there are certain responsibilities that are allocated to us everyday, one of that is to be a tea/coffee runner,  During every breakfast we have to bring the two pots, one is for the coffee and other one is for the tea and serve to all... Read More

Going the Extra Mile – Never Lost and Always Found

NEVER LOST AND ALWAYS FOUND This is an associate of Le Meridien Al Aqah who holds our philosophy “EVERY GUEST LEAVES HAPPY” very dearly to his heart. In Rajesh’s own words….. I would like to share one of my experience held with Mr. Mark James who stayed with us at Le Meridien Al Aqah. It was about a lost & found incident. I work as a Housekeeping co-coordinator and most of the time we will be getting these enquires from the customers over... Read More

Video Interview with Matt Griffis, Hotel Front Office Manager

YoungHotelier.com interviews Matthew (Matt) Griffis, who is the Front Office Manager at the new Westin Dubai Mina Seyahi Beach Resort & Marina in Dubai. Matt gives a valuable insight into the world of hospitality through the eyes of a Front Office professional, what it took to get here and what competencies would be most valuable in someone looking to fill the shoes of a front of the house role. The video is split into 3 parts, the first part... Read More

Video Interview with Shaun Parsons, Hotel Executive Assistant Manager in charge of Food and Beverage

We interview Shaun Parsons, the Executive Assistant Manager (EAM) incharge of Food & Beverage operations at the Mina Seyahi Complex (Le Meridien & Westin) in Dubai. Part 1 is viewable above…the video continues in Part 2 below. Interview Highlights: 1st Video: Have you ever heard a friend’s tale as to how their casual part time job turned into their career choice or calling? Starting at an early age as a kitchen apprentice chef, Shaun... Read More

Video Interview with Dubai Hotel Complex General Manager, Michael Scully

Michael has always enjoyed the informality and naturalness of working at the Mina Seyahi and believes its greatest success is derived from one thing……the ‘Mina Effect’! A relaxed and enjoyable approach to life where one never compromises on the quality of service to its people!  Michael hosts a wealth of industry knowledge starting in the jungles of Africa in Sun City where he believes he learned how to create excitement and fun places of... Read More

Video Interview with Dubai Hotel Director of Sales & Marketing, Stefan Friedl

When asked what it is that Mr. Stefan Friedl admires most about his hotel. ….. It was in fact the people who both work and stay at the Mina Seyahi!! Stefan’s experience boasts both national and international hotel brands but his closest memories to heart shall always remain with Sheraton as this was where he learned to walk in the industry. Read More  Read More