Going the Extra Mile – Never Lost and Always Found

NEVER LOST AND ALWAYS FOUND This is an associate of Le Meridien Al Aqah who holds our philosophy “EVERY GUEST LEAVES HAPPY” very dearly to his heart. In Rajesh’s own words….. I would like to share one of my experience held with Mr. Mark James who stayed with us at Le Meridien Al Aqah. It was about a lost & found incident. I work as a Housekeeping co-coordinator and most of the time we will be getting these enquires from the customers over... Read More

Video: So you want to be a hotelier? Funny Movie about the Hotel Industry

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A true statement to make I feel for many reasons but... Read More

Video Interview with Hotel Houskeeping Supervisor, Magdalena Sabiniano

An interview with Hotel Housekeeping Supervisor, Magdalena Sabiniano at the Ritz Carlton Dubai. Magdalena a.k.a Maggie a.k.a “Supermum” is also the winner of the “Hotel Houskeeper of the Year” award at the Middle East Hotelier Awards 2007. Watch Part 1 of the interview above…Part 2 continues below. Video 1: Are you irate at the thought of sitting at a desk on a daily basis? Looking for a more physically challenging role... Read More