Video – Winners of the Hotelier Middle East Awards 2008 in Dubai
Video footage from the Hotelier Middle East Awards 2008, held at the Madinat Jumeirah, Dubai and organized by ITP. This year was the first time ITP charged for tables at the event…and the turnout was actually much higher than in previous years, indicating the success of this annual gathering. Read More Read More
Video – 5 Tips for Hoteliers in the recession from The Hospitality Doctor
Dr Max Hitchins, the Hospitality Doctor tells us what are the 5 key things hoteliers need to focus on…recession or not…that will make them stand out from the crowd and help them outperform competition. Read More Read More
Video – The 5 Key Habits of highly successful hoteliers
Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers. Read More Read More
Video – How can Hoteliers survive and thrive in the recession
Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Read More Read More
Video – 5 Hot Tips for successful Hotel CRM – Hospitality CRM Guide
We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels. 5 Hot Tips for a Successful Hotel CRM Program: Read More Read More
5 Tips in choosing the best Australian Hotel Management School or University
Dr.Perry Hobson shares his insights into the world of Hotel Management and Tourism studies down under and offers 5 key tips to Young Hoteliers looking for the best hotel school or university in Australia. Read More Read More
Building world class hotel brands – The importance of Service Culture
Brands play a big role in our decision making and identification process. But just what IS a brand? Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes and concrete symbols such as a name, logo, slogan, and design scheme that convey the essence of a company, product or service. The brand, and “branding” and brand... Read More
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