We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...

The top 12 Tips from a Hotel GM: Recently commended in the February Edition of Concierge Magazine as the “Quintessential Hospitality Professional- articulate, impeccably dressed and efficient”, Francisco Giles lives true and is deserving of every word and possibly more! Young Hotelier was honoured to get the opportunity to meet with Francisco and learn the top 12 Tips when operating in a Gener...

We catch up with Mr.Francisco Giles, the hotel General Manager at the Renaissance Dubai Hotel, which is part of the Marriott family of hotels. Franciso is also the winner of “Hotel GM of the Year 2007″ award at the Hotelier Middle East Awards. Francisco tells us about his career path, his beliefs and shares some valuable insights into the role of great General Manager. “God gave you...

Michael has always enjoyed the informality and naturalness of working at the Mina Seyahi and believes its greatest success is derived from one thing……the ‘Mina Effect’! A relaxed and enjoyable approach to life where one never compromises on the quality of service to its people!  Michael hosts a wealth of industry knowledge starting in the jungles of Africa in Sun City where he believes h...