The top 12 Tips from a Hotel GM: Recently commended in the February Edition of Concierge Magazine as the “Quintessential Hospitality Professional- articulate, impeccably dressed and efficient”, Francisco Giles lives true and is deserving of every word and possibly more! Young Hotelier was honour...

We catch up with Mr.Francisco Giles, the hotel General Manager at the Renaissance Dubai Hotel, which is part of the Marriott family of hotels. Franciso is also the winner of “Hotel GM of the Year 2007″ award at the Hotelier Middle East Awards. Francisco tells us about his career path, hi...