We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels. 5 Hot Tips for a Successful Hotel CRM Program:
We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry [...]
Are you looking for a way to see the world while experiencing a diverse industry? Combine Passion with travel, experience a different day every day in an environment that has phenomenal demographic changes on the horizon and presents unlimited opportunities? What do the youngsters of today make of the hospitality industry and why do they [...]
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