What are some of the key habits of a highly successful hotel brand trainer? João Marcelo Rocco, who is the Director, Service Culture for Starwood Hotels & Resorts in Europe, Africa & the Middle East tells us what he thinks is key: ...

Hotelier Idol points the spotlight at the robust hotel development pipeline and the underlying challenges presented in terms of recruitment, training and retention. Case Study: The United Arab Emirates, specifically Dubai and Abu Dhabi If one was to look at the global inventory in the pipelines and view it as a “city state” Dubai has officially the largest Construction Pipeline of any other M...

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...

We had the chance to catch up with Elaine Nettleton, who was named PR / Marketing person of the year 2007 at the Hotelier ME Awards. Elaine is the dynamic Director of Communications (Public Relations and Marketing) for Movenpick Hotels and Resorts in the Middle East. Elaine tells us about her career, education, what drives her and her advice for young as well as seasoned professionals making their...

A YoungHotelier.com video interview with Annie Buckley, who is the Hotel Public Relations Manager (Hospitality PR & Marketing) at The Ritz-Carlton, Dubai. Annie tells us about what got her into the role and what competencies are required of those looking to pursue this field, among other things. This is a 3 part series – the 1st video can be viewed above, while the other two parts follo...

When asked what it is that Mr. Stefan Friedl admires most about his hotel. ….. It was in fact the people who both work and stay at the Mina Seyahi!! Stefan’s experience boasts both national and international hotel brands but his closest memories to heart shall always remain with Sheraton as this was where he learned to walk in the industry. He reminisces about the times when his colleagues a...