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» Human Resources
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Videos – Top Job Hunting Tips to beat the Reces...Recession got you down? Hunting for a job? Then these tips should be just what the doctor ordered. The YoungHotelier.com and Hot Hoteliers team sit down with Craig Cochran and Alex Rawson from Movenpick for a healthy dose of real-world wisdom. The first video offers some great advice on hunting for a job during the current economic downturn – some basic pointers that we may tend to forget when t...
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Video – The 5 Key Habits of highly successful h...Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers. About Max: One of the WORLD’S top speakers Max is recognised by peers and clients alike as one of the world’s top marketers and speakers. Speaking Industry legend Dottie Walters includes Max in the top ten best marketers in the world. Max was e...
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Video – How can Hoteliers survive and thrive in...Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Roger’s Change House Model: About Roge...
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Building world class hotel brands – The importa...Brands play a big role in our decision making and identification process. But just what IS a brand? Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes and concrete symbols such as a name, logo, slogan, and design scheme that convey the essence of a company, product or s...
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Habits of a Highly Successful Hotel Brand TrainerWhat are some of the key habits of a highly successful hotel brand trainer? JoĂŁo Marcelo Rocco, who is the Director, Service Culture for Starwood Hotels & Resorts in Europe, Africa & the Middle East tells us what he thinks is key: ...
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Top 10 Tips for relocating to Dubai for a Hotel JobWe catch up with Craig Cochran, who is the Director of Human Resources for Moevenpick Hotels & Resorts, Middle East and Asia and obtain 10 valuable tips every hotelier must consider when moving to Dubai for a hotel industry job. The tips are quite simple yet often overlooked by budding hoteliers. Seasoned professionals will also find the run-through a good refresher on the checklist to go thr...
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Video Interview with Craig Cochran, Hotel Director of...YoungHotelier.com pops over to the Corporate office of Moevenpick Hotels & Resorts to touch base with Craig Cochran, who is the Director of Human Resources for Middle East and Asia. We quiz Craig about the milestones on his journey so far, what he thinks about the recruitement & retention crisis in the hospitality industry and gather a few pearls of wisdom from his long and distinguished c...
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Hotelier Idol Exposé: The hidden hotel industry cast...Hotelier Idol points the spotlight at the robust hotel development pipeline and the underlying challenges presented in terms of recruitment, training and retention. Case Study: The United Arab Emirates, specifically Dubai and Abu Dhabi If one was to look at the global inventory in the pipelines and view it as a “city state” Dubai has officially the largest Construction Pipeline of any other M...
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Video: So you want to be a hotelier? Funny Movie abou...We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...












