Roger Harrop provides 10 key insights into what sets really successful entrepreneurs apart from the “also ran”. Some of these tips are really elementary and may seem obvious ingredients for succes… but it’s amazing how easily they are overlooked. As Roger would put it.. it’s important to step back and look at the big picture… take a view from the helicopter! �...

Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers.  About Max: One of the WORLD’S top speakers Max is recognised by peers and clients alike as one of the world’s top marketers and speakers. Speaking Industry legend Dottie Walters includes Max in the top ten best marketers in the world. Max was e...

Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Roger’s Change House Model: About Roge...

Hotelier Idol points the spotlight at the robust hotel development pipeline and the underlying challenges presented in terms of recruitment, training and retention. Case Study: The United Arab Emirates, specifically Dubai and Abu Dhabi If one was to look at the global inventory in the pipelines and view it as a “city state” Dubai has officially the largest Construction Pipeline of any other M...

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...

A Young Hotelier Interview with Marguerite Howley, Hotel Owner and Chef at the Castlemurray House Hotel, St.Johns Point, Co.Donegal, Ireland. Marguerite shares her experience in the kitchen and the rewards of owning her own business. A 3 part interview – watch the first video above – the 2nd and 3rd continue below. Video 1: Little did this Young Irish Lassie realize that her first sum...