YoungHotelier.com is happy to present “The Middle East Hotelier Road Trip”, in conjunction with Movenpick Hotels & Resorts in the Middle East. Our next stop in the Hotelier Road Trip Middle East – Dead Sea, Jordan: About the Mövenpick Resort & Spa Dead Sea: Set on the northern shores of the Dead Sea at the lowest point on Earth, this deluxe resort, built in traditiona...

Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers.  About Max: One of the WORLD’S top speakers Max is recognised by peers and clients alike as one of the world’s top marketers and speakers. Speaking Industry legend Dottie Walters includes Max in the top ten best marketers in the world. Max was e...

Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Roger’s Change House Model: About Roge...

Hotelier Idol points the spotlight at the robust hotel development pipeline and the underlying challenges presented in terms of recruitment, training and retention. Case Study: The United Arab Emirates, specifically Dubai and Abu Dhabi If one was to look at the global inventory in the pipelines and view it as a “city state” Dubai has officially the largest Construction Pipeline of any other M...

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A ...

The top 12 Tips from a Hotel GM: Recently commended in the February Edition of Concierge Magazine as the “Quintessential Hospitality Professional- articulate, impeccably dressed and efficient”, Francisco Giles lives true and is deserving of every word and possibly more! Young Hotelier was honoured to get the opportunity to meet with Francisco and learn the top 12 Tips when operating in a Gener...

We catch up with Mr.Francisco Giles, the hotel General Manager at the Renaissance Dubai Hotel, which is part of the Marriott family of hotels. Franciso is also the winner of “Hotel GM of the Year 2007″ award at the Hotelier Middle East Awards. Francisco tells us about his career path, his beliefs and shares some valuable insights into the role of great General Manager. “God gave you...

We interview Shaun Parsons, the Executive Assistant Manager (EAM) incharge of Food & Beverage operations at the Mina Seyahi Complex (Le Meridien & Westin) in Dubai. Part 1 is viewable above…the video continues in Part 2 below. Interview Highlights: 1st Video: Have you ever heard a friend’s tale as to how their casual part time job turned into their career choice or calling? Starting a...

Michael has always enjoyed the informality and naturalness of working at the Mina Seyahi and believes its greatest success is derived from one thing……the ‘Mina Effect’! A relaxed and enjoyable approach to life where one never compromises on the quality of service to its people!  Michael hosts a wealth of industry knowledge starting in the jungles of Africa in Sun City where he believes h...