Entries Tagged 'General Managers' ↓

Video: So you want to be a hotelier? Funny Movie about the Hotel Industry

We often read about the stars and celebrities who live in Beverly Hills just under that “Hollywood” sign. Without actually admitting it there are many of you reading this who believes they live “the Perfect Life” filled with all the glamour, glitz, bright lights and happy endings! So too do many consider the hospitality industry as the most glamorous and fashionable industry to work in! A true statement to make I feel for many reasons but hand in hand with those bright lights of a hospitality career goes one key ingredient for success… Hard Work!


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General Manager’s Top 12 Tips and key Marriott Management guideposts for successful GM’s!

The top 12 Tips from a Hotel GM: Recently commended in the February Edition of Concierge Magazine as the “Quintessential Hospitality Professional- articulate, impeccably dressed and efficient”, Francisco Giles lives true and is deserving of every word and possibly more! Young Hotelier was honoured to get the opportunity to meet with Francisco and learn the top 12 Tips when operating in a General Manager’s Role, or what could perhaps be the secret tips the have afforded his success story of becoming a General Manager at 31 years of age! His simple and sincere advice to new comers was “God gave you two ears and one mouth which means that you have to listen twice as much as talk.” Invaluable Words of a true mentor… now stop talking and start listening! Click Play!


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Video Interview with Hotel General Manager, Francisco Giles

We catch up with Mr.Francisco Giles, the hotel General Manager at the Renaissance Dubai Hotel, which is part of the Marriott family of hotels. Franciso is also the winner of “Hotel GM of the Year 2007″ award at the Hotelier Middle East Awards. Francisco tells us about his career path, his beliefs and shares some valuable insights into the role of great General Manager.

“God gave you two ears and one mouth which means that you have to listen twice as much as talk.” Invaluable Words of a true hospitality mentor… now stop talking and start listening! He believes in karma, regards his own mother to being his greatest mentor and believes that creating positive energy is the key to attracting opportunities! Having crossed paths with the likes of Sean Connery and Jackie Stewart learn from this hospitality Guru as to how he navigated his way to the top!

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Video Interview with Shaun Parsons, Hotel Executive Assistant Manager in charge of Food and Beverage

We interview Shaun Parsons, the Executive Assistant Manager (EAM) incharge of Food & Beverage operations at the Mina Seyahi Complex (Le Meridien & Westin) in Dubai. Part 1 is viewable above…the video continues in Part 2 below.

Interview Highlights: 1st Video: Have you ever heard a friend’s tale as to how their casual part time job turned into their career choice or calling? Starting at an early age as a kitchen apprentice chef, Shaun realised that he his high school results afforded him the academic qualities to study Food & Beverage at university.

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Video Interview with Dubai Hotel Complex General Manager, Michael Scully

Michael has always enjoyed the informality and naturalness of working at the Mina Seyahi and believes its greatest success is derived from one thing……the ‘Mina Effect’! A relaxed and enjoyable approach to life where one never compromises on the quality of service to its people!  Michael hosts a wealth of industry knowledge starting in the jungles of Africa in Sun City where he believes he learned how to create excitement and fun places of entertainment where people want to go! The renowned Barasti is an ideal example of that!

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