http://www.younghotelier.com/articles-reviews/magic-pots-creating-happy-moments-for-guests/ The Young Hoteliers Club - A Passion for People! Mon, 19 Dec 2011 08:55:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.younghotelier.com/articles-reviews/magic-pots-creating-happy-moments-for-guests/comment-page-1/#comment-3602 George Henderson Mon, 10 Oct 2011 07:18:44 +0000 http://www.younghotelier.com/?p=449#comment-3602 I love your positiveness! Kudos to a wonderful hotel staff! I love your positiveness! Kudos to a wonderful hotel staff!

]]> http://www.younghotelier.com/articles-reviews/magic-pots-creating-happy-moments-for-guests/comment-page-1/#comment-1819 hiexchelt Sat, 03 Oct 2009 18:51:06 +0000 http://www.younghotelier.com/?p=449#comment-1819 We try and encourage our staff to "break the ice" as soon as possible with new guests. This makes the relationship a lot more personable and easier for upselling! We try and encourage our staff to “break the ice” as soon as possible with new guests. This makes the relationship a lot more personable and easier for upselling!

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