Exceeding Expectations – Every day, Every time – by Fritz Gubler

We kick off a new series of articles (an e-column!) by veteran hotelier and educator Fritz Gubler. Here is the first installment of the series, called “Exceeding Expectations – Every stay, Every day”. Hope you enjoy it – we look forward to your comments and feedback! Exceeding Expectations: Every Stay, Every Day As a long-time hospitality professional, I believe it is important to pass on some of the lessons I’ve learned throughout my career, along... Read More

Hotel Public Relations – Five Tips to get more visibility for your hotel

We welcome our new columnist, Jennifer Rodrigues, who will be telling us all about Hotel Public Relations and sharing her insights, tips and experiences on YoungHotelier.com! By Jennifer Rodrigues, TravelInk’d For many hotels — too many in my opinion — public relations gets relegated to the backburner or is treated as an afterthought. Hotels have a sales department; they have marketing team (which is supposed to support sales); and for more ambitious hotels, a social... Read More