Winners of the Young Hotelier Summer Competition

The YoungHotelier.com Summer Competition Winners! A big thank you to everyone who sent in their emails, comments and entries for the Great, Grand and Famous competition with YoungHotelier.com! We’ve chosen the following 3 entries to receive a copy of Fritz Gubler’s wonderful hospitality book: Winner: “Hotel openings are like planting a seed and watching it grow” by Darren Vincent Hilditch. Some memories and photos of the hospitality journey…and some... Read More

Hotel openings are like planting a seed and watching it grow

This story begins when I moved to Melbourne to work for the Radisson Flagstaff Gardens Hotel, a four and half star Hotel locate adjacent to the Queen Victoria Markets. I was working for a General Manager I had worked for previously in Adelaide. Not long into the contract the GM told me of an opportunity of an opening at the Radisson Resort Denarau in Fiji a five star hotel located on Denarau Island near Nadi as the Executive Chef. I learnt something from this; you need to be thinking... Read More

Magic Pots – Creating Happy Moments for Guests

M A G I C   P O T S Experienced by: Rona  Lyn M. Tupaz  I’m working as a waitress in Views Restaurant of F/B Department of Le Meridien Ala Aqah Beach Resort –Fujairah. The story goes like this, as a waitress there are certain responsibilities that are allocated to us everyday, one of that is to be a tea/coffee runner,  During every breakfast we have to bring the two pots, one is for the coffee and other one is for the tea and serve to all the guest coming every morning... Read More

Going the Extra Mile – Never Lost and Always Found

NEVER LOST AND ALWAYS FOUND This is an associate of Le Meridien Al Aqah who holds our philosophy “EVERY GUEST LEAVES HAPPY” very dearly to his heart. In Rajesh’s own words….. I would like to share one of my experience held with Mr. Mark James who stayed with us at Le Meridien Al Aqah. It was about a lost & found incident. I work as a Housekeeping co-coordinator and most of the time we will be getting these enquires from the customers over the phone regarding lost and... Read More