Video – Winners of the Hotelier Middle East Awards 2008 in Dubai

Video footage from the Hotelier Middle East Awards 2008, held at the Madinat Jumeirah, Dubai and organized by ITP. This year was the first time ITP charged for tables at the event…and the turnout was actually much higher than in previous years, indicating the success of this annual gathering.  Read More  Read More

Video – The Top 10 things that define successful Entrepreneurs

Roger Harrop provides 10 key insights into what sets really successful entrepreneurs apart from the “also ran”. Some of these tips are really elementary and may seem obvious ingredients for succes… but it’s amazing how easily they are overlooked. As Roger would put it.. it’s important to step back and look at the big picture… take a view from the helicopter! Read More  Read More

Video – 5 Tips for Hoteliers in the recession from The Hospitality Doctor

Dr Max Hitchins, the Hospitality Doctor tells us what are the 5 key things hoteliers need to focus on…recession or not…that will make them stand out from the crowd and help them outperform competition. Read More  Read More

Video – The 5 Key Habits of highly successful hoteliers

Dr Max Hitchins, the Hospitality Doctor shares his wisdom and tells us what are the 5 Key things that define highly successful hoteliers.  Read More  Read More

Video Verse – Some inspiration for Hoteliers – Is anybody happier because you passed his way?

Max Hitchins, the Hospitality Doctor, shares his favourite verse with us…a little inspiration for each of us. Read More  Read More

Video – How can Hoteliers survive and thrive in the recession

Roger Harrop provides insights into what will allow hoteliers to compete and thrive despite the recession. Roger uses examples from his “Change House” model (see below) to illustrate his point and provides some interesting anecdotes to illustrate what sets the great apart from the mediocre. Excellent service is what it’s all about! Read More  Read More

Video – 5 Hot Tips for successful Hotel CRM – Hospitality CRM Guide

We interview Olaf Hermans about Customer Relationship Management in the Hotel Industry. Here are his 5 energetic propositions to hoteliers looking to implement a successful and lasting CRM initiative in their hotels.  5 Hot Tips for a Successful Hotel CRM Program: Read More  Read More